This number worked fantastically, and I got all I needed accomplished! After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. Straight Talk customer care can address many of the most common customer service issues experienced by wireless service users. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. Yes, you can with the Straight Talk Bring Your Own Phone program. They are NEVER helpful and could care less about what you need done. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. Their website claimed my transaction didn't go through even though my credit card was charged. Your phone should be active within minutes; however the activation process may take up to one hour. Forget about data limits! Yesterday one of our phones just stopped working (wouldn't turn on). Tried porting it back to my old carrier and the number is GONE! WebStraight Talk, Inc. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. The didn't know there own settings to get their phones to work. -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. When will my cancellation request be approved? Where do I start! Straight Talk has continued to offer quality services since launching a few years ago. So I'm out money with no phone or service and thus far no solution offered. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. DEVASTATING to my business. I even asked them if I would get resistance from the store and they insured me it would be fine. With Android 4.0 and later versions, you can set a mobile data limit reminder. How do I cancel my Straight Talk service? Went to walmart to buy a hotspot to get me by. INSTALL NOW>>. I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. I can call my son in Maui. The service was great and I never had an issue that caused any inconveniences. This is one of the worst experiences I've ever had with any company. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. About 5 hours later, I had not received the label via email, so I called back. The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. r/StraightTalk 2 yr. ago. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Straight Talk is ideal for cellphone users that do not want to commit to lengthy contracts. Straight Talk is also branded as Tracfone and offers prepaid phone service. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. strict standards for business conduct. WebChat with one of our agents live. Asked for a supervisor and was told they don't transfer calls. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! If you have attempted in good faith to discuss your concerns with Straight Talk customer service but are unhappy with the outcome of your conversation, don't give up. How those businesses take care of those complaints is what separates good businesses from the rest. WebClick on the option See Balance/Service Date. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. Tim was only in his late 20s, but just didn't care anymore. CROOKS! He hung up. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. They are crooks and will not help! We also ensure all reviews are published without moderation. Great help!!! The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Will I be able to use my existing handset when I move to Straight Talk? Receive your unlock code via email. In my experience and for my needs Straight Talk worked very well for me. Straight Talk is committed to providing our customers the best customer service. And yes, there are several ways to reach the Straight Talk customer service team. The freaking phone isn't no good the button doesn't work. Enter your phone number and pick the keyword that best fits your needs. I had a fraudulent charge on my credit card account from Match.com. You can not ever speak to a Manager when you do they hand it back to the same rep who coulnt help you in the first place! But they were so QUICK to take the money out of my account. I'm switching service I don't even want it anymore. You can contact us at 1-877-430-CELL (2355) to change it. I can't say I've ever had to deal with a service rep but that's a perk ain't it? In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. WebStraight Talk, Inc. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. I have had nothing but horrible service ever since I've had this horrible carrier. We value your privacy. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. Imagine not being able to call the police? WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. Straight Talk Customer Service A couple hours later my phone lost service. Its Free to Join! WebTell us what your question is about so we can direct you to the best team to help you. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. Cell service is strong here. straight talk This company and the people who work here are so horrible. You'll get all the information you need right on your phone! The phone is not within the Straight Talk Service Area Map . See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. So if thats what you want, feel free to explore it. I have never talked to a worse customer service line nor have I ever delt with a worst company. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Track data I am very upset that they would not honor the warranty that the phone was supposed to have. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. It goes against our guidelines to offer incentives for reviews. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. NOTE: It can take between 15 ? I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. Before we show you how to cancel your Straight Talk service, it is crucial to go over why you might want to cancel it, especially considering the quality of their service delivery. They might even offer some discounts or incentives to keep you with them. Call (888) 442-5102 to request an unlock. Is it possible to keep my Straight Talk phone number after canceling? If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Straight Talk Our content is intended to be used for general information purposes only. Only for personal use. The transferring of your number to a new Straight Talk might take a few hours; however, if there are any delays from your current wireless carrier, the transfer process could take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] My existing internet was down with no ETA and 3-days to even get a reply. Jan 4th of 2023 lost all coverage and internet. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. > Print Monthly Statement. In short, the two companies are not related. I am a prospective customer of Straight Talk. That person took my address, email address, and phone number. Please save your time and don't do this service. Contact Us 4G LTE or 5G-capable device required. Well start sending you the news you need delivered straight to you. Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. WebUnlocked phones youre bringing to Straight Talk. WebContact Us Now. straight talk terrible customer service Our mission is to educate consumers on cable & internet and home services. This is your device's unique identification number. Why Ripoff Report will not release author information! Privacy policy No one knows how to help or even cares. Nobody can help me. I guess you get what you pay for with the cheap service!!! All rights reserved. There is nothing like a good deal. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. Would not make an exception,to a hotel reservation I made thru Priceline. F this company. Additional terms and conditions apply. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. Today I was told I would only need a credit card to sign up for service. The NEW $55 Plan will Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. You can now share news articles on your favorite social media channels. Straight Talk I am probably leaving them after over 10 years. To use this option, simply visit the Straight Talk official website. What the heck are yall doing Straight Talk I am so pissed and discouraged with you. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. I called customer service multiple times only to have the call dropped each time. Straight Talk could never get my phone to activate. Enter your address to check service availability for your address. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. When I switched my wife to Visible from Cricket it only took ten minutes.I will never buy Straight Talk again. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 FACEBOOK SUPPORT Everyone is on Facebook, and so are we. You have exceeded the amount of Smartpay items allowed in your cart. Phone: If you want to cancel your Straight Talk service quickly, use the phone option. We then hung up. You can also create multiple personal email accounts (Yahoo, AOL, Hotmail, etc). I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. When using this App, standard data rates may apply. Simply let him/her know that youd like to cancel your Straight Talk service. WebHow to Contact Straight Talk Customer Service Using DoNotPay! Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. Estimated amount consumers saved since 1997: $15,590,010,907. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. It's the most convenient way to manage your service. Walmart rep asked my address then recommended ST home internet. > Change Credit Card or Checking Account. Im so mad right now. Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. Straight Talk does not own their own cellular towers. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. Straight Talk also sells cell phones in their physical stores and also on their website. Claim your profile to access Trustpilots free business tools and connect with customers. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. This past Sunday, the Cleveland Browns hosted the Los Angeles Chargers in a game the Vegas-betting types for some reason found a way to make the Browns favored in. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. Sorry they won't. It is impossible to talk to someone who speaks fluent English. I've had Straight Talk for 2 years now and I have not a single complaint about their coverage, their service or the price. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. Calls are billed in one-minute increments. I've talked to 6 customer care agents was promised to get a call back twice that never happened. You will need to enter either a Service Card PIN or a credit or debit card with the Visa/Master Card logo, in addition to your phone information and zip code. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. Yes, you may change your Straight Talk phone number. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. Help is just text away. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. HIGH SPEED INTERNET REQUIRED. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. > Check Payment Status. I am very angry. If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. You will need to perform a separate checkout for the items in your cart. straight When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. Other terms and conditions apply. 2023 Trustpilot, Inc. All rights reserved. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. Straight Talk is a carrier formed by the combination of Tracfone and Walmart. I reset network settings. Copyright 2022 Consumers Unified LLC. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. Straight Talk Calling customer support is useless. Straight Talk Customer Service Anyone can write a Trustpilot review. WebStraight Talk offers a variety of plans depending on your needs. After converting to the Verizon sim, my line has shown "inactive" for weeks. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. Contact Us Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. I always get great service and customer service is great. I have been a customer for about 7 years (with 4 phones/lines) in my household. We will get back to you in a few minutes. Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Apparently I am not the only one with issues. I asked for a manager or someone that could do something. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Please wait an additional 24 hours and try the test call again. Get buying tips about Prepaid Phones delivered to your inbox. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. After confirming that youre indeed the owner of the account, the customer service rep will ask you for the purpose of calling. Click Submit'. Please visit our 611611 Page. Manage Account. It's a scam. WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. They lease service from AT&T, Verizon, T-Mobile or Sprint. There are no hidden fees with Straight Talk, and there is no cost to activate your plan. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. All rights reserved. I bought a service plan before my service cut off. Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. My other carrier released my number which left me with no phone for 36 hours. Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. Listen: OBR Straight Talk Episode 8, We Suck Again! Posted by nepaguy001. Why Can't I Talk To A Real Person. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. I paid 130.00 for 3 months of service with these people. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? For personal use only. Subject to our Reasonable Use Policy and Terms of Service. I have never experienced worse customer service in my entire life. You will need to perform a separate checkout for the items in your cart. Even when they trouble shoot my son's phone he still can't do anything. For more information about reviews on ConsumerAffairs.com please visit our PHONE NUMBER 1-310-707-0000 or 1-866-701-5577 SUPPORT Get help with activation, set up, APN settings, and more by contacting our customer support team. File a Complaint Against Straight Talk Consumers love to do business with someone that can admit mistakes and state how they made improvements. If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number".

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